REFUND POLICY
Fairness & Transparency in Every Service
Effective Date: January 2026
Last Updated: January 2026
- Standard Delivery: Refunds apply only if a service is not delivered as agreed within the specified timeframe or quality standards.
- Exclusions: Customized, personalized, or already executed services are generally non-refundable due to the resources committed.
- Timeline: Refund requests must be submitted within 48 hours of service completion or the expected delivery date.
- Third-Party Delays: Delays caused by third parties, including but not limited to shipping carriers (DHL, FedEx) or customs authorities, are not grounds for a refund.
- Legal Compliance: Applicable consumer protection laws in Pakistan and the United States will be strictly followed where required.